This Privacy Policy outlines how Keypekee Land Limited ("we", "us", "our") collects, uses, stores, and protects your personal data when you use our website keypekeelandlimited.co.ke or engage with our services. We are committed to complying with the Kenya Data Protection Act (DPA) 2019 and all related regulations.
1. Information We Collect
We collect the following data:
- Personal Details: Name, email, phone number, address, and ID information when necessary that is when you engage and start your purchase process.
- Property & Transaction Details: Property interests, booking details, payment confirmations, ownership documents (where applicable).
- Communications: Chat messages, phone call logs, email conversations related to customer support or sales.
2. How We Use Your Information
- To process property inquiries, reservations, and purchases.
- To confirm payments and share project updates.
- To communicate promotions, offers, and new land project releases.
- To improve website user experience and customer satisfaction.
- To comply with the Kenya Data Protection Act and other legal requirements.
3. Legal Basis for Processing (Kenya DPA 2019)
We rely on the following lawful bases:
- Consent: When you submit forms or subscribe to updates.
- Contract: When we process your bookings, payments, or land transactions.
- Legal Obligation: When complying with Kenyan laws and authorities.
- Legitimate Interest: For improving services and preventing fraud.
4. Cookies and Tracking
We use cookies to enhance browsing, analyze traffic, and remember preferences. You can disable cookies in your browser settings, though some features may not function correctly when disabled.
5. Sharing & Disclosure
We may share your data with:
- Registered service providers such as payment gateways and hosting providers.
- Regulatory authorities such as the Office of the Data Protection Commissioner (ODPC), when legally required.
- Business partners involved in legitimate land transactions.
6. Data Security
We use technical and organizational safeguards to protect personal data from loss, misuse, or unauthorized access. While we follow industry standards, no system is completely secure.
7. Data Retention
We retain your data for as long as necessary for the purpose it was collected, including compliance with Kenyan laws, resolving disputes, and completing property transactions.
8. Your Rights Under the Kenya DPA 2019
You have the right to:
- Request access to your personal data.
- Correct or update inaccurate information.
- Request deletion of your data when legally permissible.
- Withdraw consent at any time.
- Object to certain types of processing.
- Lodge a complaint with the ODPC.
To exercise your rights, contact us using the details below. Verification may be required to protect your information.
9. Children
We do not target or knowingly collect personal data from persons under 18 years old. If such data is discovered, we will delete it promptly.
10. International Transfers
Data may be stored or processed in Kenya or abroad depending on our service providers. When this occurs, we ensure appropriate data protection safeguards are in place.
11. Third-Party Links
Our website may contain external links. We are not responsible for third-party privacy practices. Review their policies before sharing personal information.
12. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be posted here with the updated date.
13. Contact Us
For questions, concerns, or data access requests, contact us at:
Keypekee Land Limited
Email: info@keypekeelandlimited.co.ke
Phone: +254 727 802 248
Address: Nairobi, Kenya (replace with your registered office address)